Shipping policy

Shipping Policy

At NURVEO, every piece is produced on demand and prepared with care before being shipped to you.

Order Processing

Each piece is produced on demand and usually fulfilled within 2–5 business days. Fulfillment time does not include shipping time.

Once your order has been fulfilled and shipped, you will receive a confirmation email with tracking information, when available.

Delivery Times

Delivery times vary depending on your location, the selected shipping method, and carrier conditions.

Estimated delivery times are shown at checkout when available. Please note that these are estimates and not guaranteed delivery dates.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, product type, and selected shipping method.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

NURVEO is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your address, contact us as soon as possible at [your email address].

Lost or Delayed Orders

If your order appears to be delayed or lost, please contact us at [your email address] with your order number.

We will review the situation and help you with the next steps.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your destination country. These charges are the responsibility of the customer unless they are already collected at checkout.

Contact

For any shipping questions, contact us at:

[your email address]